Terms & Conditions

Welcome to Karatverse.

These Terms & Conditions govern your access to and use of the Karatverse website, as well as your purchase of our products and services. By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to these terms.

1. About Karatverse

Karatverse is an online fashion jewellery and accessories platform. Throughout these Terms & Conditions, “Karatverse,” “we,” “us,” and “our” refer to Karatverse.

“You” and “your” refer to any person who accesses our website, creates an account, or purchases our products.

2. Website Use

You agree to use the Karatverse website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our systems.
• Interfere with the security or operation of the website.
• Copy, reproduce, modify, or commercially exploit our website content without permission.
• Use automated systems or methods to extract website content without prior authorisation.

Karatverse reserves the right to restrict or terminate access where misuse of the website is identified.

3. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colours, dimensions, materials, prices, and other information are accurate.

However, slight variations may occur due to photography, lighting, screen settings, manufacturing processes, or the natural characteristics of certain materials.

Such variations do not necessarily constitute a product defect.

4. Product Care

Karatverse jewellery and accessories should be handled with care.

Exposure to water, sweat, perfumes, cosmetics, chemicals, humidity, and friction may affect certain finishes or materials over time.

Customers are responsible for following the care recommendations provided with or on the website for their products.

Damage resulting from improper use, accidental damage, neglect, or failure to follow recommended care instructions may not be covered by our applicable policies.

5. Prices & Availability

All prices displayed on the Karatverse website are subject to change without prior notice.

Products are offered subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

In the event of an obvious pricing, technical, or inventory error, Karatverse reserves the right to correct the error and, where necessary, cancel an affected order.

6. Orders

Placing an order constitutes an offer to purchase a product.

An order is considered accepted once Karatverse has successfully processed and confirmed the order.

We reserve the right to refuse, cancel, or limit an order where appropriate, including due to:

• Product unavailability.
• Incorrect product or pricing information.
• Payment-related issues.
• Incorrect customer information.
• Delivery restrictions.
• Suspected fraudulent or unauthorised activity.
• Technical or operational errors.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.

7. Payment

Karatverse may offer online payment methods and Cash on Delivery on eligible orders and locations.

Available payment methods may vary depending on your location, order value, product eligibility, and payment provider.

The final payment amount and available payment options will be displayed at checkout.

8. Cash on Delivery

Cash on Delivery may be available for selected products, order values, and delivery locations.

Additional COD charges or verification requirements may apply where applicable and will be communicated during checkout or order confirmation.

Karatverse reserves the right to restrict COD availability where necessary.

9. Shipping & Delivery

Orders are processed and dispatched according to our Shipping Policy.

Estimated delivery timelines may vary depending on destination, courier availability, weather, public holidays, seasonal demand, and other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

Karatverse cannot be held responsible for delivery issues resulting from incorrect or incomplete information supplied by the customer.

10. Returns & Refunds

Returns, replacements, and refunds are subject to our applicable Return & Refund Policy.

Products must meet the specified eligibility requirements before a return or refund can be approved.

Karatverse reserves the right to inspect returned products before determining whether a return, replacement, or refund is applicable.

11. Promotions & Offers

Promotional codes, discounts, complimentary offers, free-shipping promotions, and other campaigns may be subject to additional terms.

Unless expressly stated otherwise, promotional offers cannot be combined.

Karatverse reserves the right to modify, suspend, or withdraw promotional offers at any time.

12. Intellectual Property

All content displayed on the Karatverse website, including:

• Karatverse name and logo
• Product photographs
• Product designs
• Graphics and illustrations
• Written content
• Videos
• Website layouts
• Typography and visual elements
• Marketing materials

is owned by or licensed to Karatverse and is protected by applicable intellectual property laws.

No part of the website may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission.

13. Third-Party Services

Karatverse may use independent third-party providers for payment processing, shipping, hosting, analytics, communication, and other services.

These providers may operate under their own terms and privacy policies.

Karatverse is not responsible for interruptions, failures, delays, or issues caused solely by third-party systems beyond our reasonable control.

14. Website Availability

We aim to maintain a reliable and secure website. However, temporary interruptions may occur due to maintenance, technical issues, system updates, network failures, or circumstances beyond our control.

Karatverse does not guarantee that the website will always be available or free from technical errors.

15. Privacy

Your personal information is handled in accordance with the Karatverse Privacy Policy.

By using our website, you acknowledge that certain information may be collected and processed where necessary to provide our services, process orders, arrange delivery, provide customer support, and improve your experience.

16. Limitation of Liability

To the extent permitted by applicable law, Karatverse shall not be responsible for losses arising from circumstances beyond our reasonable control, including website interruptions, third-party service failures, courier delays, natural events, or misuse of products.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or protections that cannot legally be excluded.

17. Changes to These Terms

Karatverse may update these Terms & Conditions from time to time to reflect changes to our business, products, services, technology, or applicable legal requirements.

The latest version published on the website will apply from its effective date.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts and authorities in India, subject to applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or any Karatverse service, please contact our Customer Support team through the official contact details provided on our website.

A Final Note

We created these terms to keep your experience with Karatverse clear and transparent.

By choosing Karatverse, you agree to use our website responsibly and in accordance with these Terms & Conditions and our other applicable policies.